Portfolio
Imroc has worked across the globe leading best practice for providing better services for the people working in and being supported by them through our coproduced methodology. We have shared a selection of our projects and work in the case studies below, take a look through our Imroc journey.
From Recovery to Advocacy: “My Journey with Imroc”
In this personal reflection, I recount my path from crisis patient to Board Trustee at Imroc, an organisation dedicated to transforming lives through peer support and lived experience. From my early days of recovery at the CNWL Brent Recovery College to the recent internal launch event, my story is one of growth, resilience, and discovery. Imroc's values—Belonging, Openness, Quality, and Equity—are at the core of everything we do, fostering a community that empowers individuals to live well. Join me in exploring how lived experience can turn recovery into discovery, and why Imroc’s pioneering work in peer support is so vital in today’s complex world.
Celebrating Global Peer Support Day
Today, on Global Peer Support Day, we at Imroc take a moment to reflect on the incredible impact that peer support workers have had on countless lives. As an organization dedicated to promoting recovery and empowering individuals through lived experience, we are proud to highlight the invaluable role peer support plays in mental health care.
The Cardiff and Vale Live Well Project's Journey with Imroc
Imroc has been working across healthcare services, social care and voluntary services since 2007. We work in partnership with communities to develop systems, services and cultures that support recovery and wellbeing for all. Co-Production is core to everything we do. Through Co-Production we enable people who use services, work in services and live in communities to unlock and pool the strengths and talents they take for granted and create together new ways to make use of them.
The Teams who deliver our services
Imroc is driven by a collective of committed individuals who embody our values of belonging, openness, quality, and equity. These values emphasise strong and trusting relationships, a willingness to learn and adapt, maintaining high standards of integrity, and celebrating and seeking diversity to co-produce systems and products that reflect the right voices to influence change. Imroc is made up of several specialised teams, each bringing a rich mix of lived and learnt experiences relevant to their portfolio of work.
Implementing the Imroc methodology in Ireland
As with much of the western world the early part of the 21st century has been a time of change in the Irish mental health services. A new Mental Health Act was put in place in 2001 which facilitated the move from institutionalised medically driven care to a more recovery, social and community based approach.
Consultancy to Transform Lived Experience Services
Imroc is providing lived experience support for Project Fusion. Project Fusion is the effort to combine services from several NHS Trusts into one. These services include those from Solent NHS Trust, Southern Health NHS Foundation Trust, community and mental health services from Isle of Wight NHS Trust, and Child and Adolescent Mental Health Services from Sussex Partnership NHS Foundation Trust in Hampshire.
Establishing, sustaining and developing a peer workforce with Forward Thinking Birmingham (FTB)
Imroc worked with strategic partners and focused project groups to co-produce a shared vision and plan for a peer workforce in Forward Thinking Birmingham (FTB). The work developed incrementally to train and support Peer Workers alongside the provision of team preparation for services within which peers would be working and strategic, leadership consultancy and support.
Glossary
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Learning spaces that offer co-produced workshops and courses which support and enable people to take control of the condition they live with and to live the lives they want to lead. They are underpinned by key principles which bring together the wealth of available knowledge, skills, experiences and wisdom of those using services and those who support them, those delivering services and subject experts.
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A structured process of support and learning within working environments that enables individuals to develop knowledge and competence, assume responsibility for their own practice, and enhance consumer protection and the quality of services. Imroc encourages peer-to-peer supervision where possible, rather than peers being supervised by a different professional group.
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Recovery-focused care emphasises the individual's journey towards healing and well-being, prioritising personal strengths, goals, and empowerment. This approach supports the belief that recovery is possible and centers on the person’s aspirations. It involves collaborative, person-centred planning, where the individual takes an active role in their recovery process. Services and supports are tailored to promote autonomy, self-determination, and social inclusion. Recovery-focused care also integrates a holistic view, addressing not just symptoms but overall quality of life, including physical health, social connections, and meaningful activities. It aims to build a fulfilling, self-directed life beyond the limitations of mental health or substance use issues.
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A principle of working together, treating people being supported by services, carers, and professionals as equal partners in the design, development, delivery, and evaluation of services. Co-Production emphasises the importance of harnessing the insights and expertise of those with lived experience to create more effective and responsive services.
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A group of people who share a common interest, profession, or passion and come together to fulfil both individual and group goals. Communities of practice focus on sharing best practices, learning from one another, and collectively solving problems within a specific domain or field. At Imroc, our training teams come together regularly to learn, share, and continuously develop their awareness and knowledge and reflect on their experiences.
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A space to come together on a regular basis to exchange learning, share ideas, develop our thinking further and hear about the latest research and evidence on Recovery Colleges. A combination of presentations, guest speakers and group discussions give members the opportunity to share experiences and innovations, learn from each other and develop practice.
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A professional service provided by lived and learnt experience experts to offer advice, guidance, and actionable solutions to organisations or individuals. In the context of Imroc, consultancy focuses on facilitating organisational change, embedding recovery principles, and enhancing peer support within services. It involves assessing needs, developing strategic plans, offering tailored training, and supporting the implementation of practices that are inclusive, equitable, and rooted in the wisdom of lived experience.
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Referring to fairness and justice in the way people are treated and served. In the context of mental health services, equitable practices ensure that every individual has access to the support, resources, and opportunities they need to achieve their best health outcomes, regardless of their background, circumstances, or challenges. This involves addressing disparities and removing barriers to inclusion and participation.
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A supportive relationship between individuals who share a common experience, which can include recovering from being in services and rebuilding a life outside of services. Peer Support Workers use their own lived experience to offer empathy, understanding, and encouragement to others in their recovery journey. It is based on principles of mutuality, respect, and shared responsibility for well-being.