Bespoke Consultancy

The package of support we offer will be individual to your organisation or partnership, your strengths, the challenges you are facing and the goals you would like to achieve.

The package of support we offer will be individual to your organisation or partnership, your strengths, the challenges you are facing and the goals you would like to achieve.

Our role in helping you achieve your vision

We have access to the very best resources and people in the field of recovery, and you will learn from others’ experiences very quickly. However, we understand that sometimes you need something which is tailored to your individual circumstances and context. Whether you work in an inpatient or community team, a housing organisation, an employment service or represent a large health and social care system, we can help you to think about how to achieve your vision. We start by helping you to identify the right people to bring together, then to identify your goals and coproduce a quality improvement action plan, in which you determine the role you would like us to take.

Our support to you

This may involve us providing advice, information, ideas about other services facing similar challenges; it may mean that we facilitate you working together as a group to solve problems and coproduce models, pathways and approaches. We may suggest that you consider investing in some training, supervision or mentorship, or that you join an action learning set to develop alongside other organisations. We can meet a very wide range of needs, and we have fast track access to many partners who can enrich your work even further.

A package tailored for you

The package of support we design will be individual to your organisation or partnership, your strengths, the challenges you are facing and the goals you would like to achieve. Some of our most popular practice development work is offered to individual teams who are supported to use the team Recovery implementation plan (TRIP) to assess their current position and prioritise areas for action. As they begin to develop Recovery-focused practice in these identified areas, we can provide information, support and mentorship, as well as give advice on evaluation and publication of changes introduced and their impact.

At the other end of the spectrum, we are currently working with clinical commissioning groups (CCGs) in several parts of the country to enable local stakeholders to bring community resources together in order to co-produce collaborative approaches towards increasing community capacity to support Recovery. Our strength is facilitating system-wide collaboration across organisations and partners at a local, regional and national level.

For organisations wishing to introduce specific service development projects, we have extensive experience in supporting NHS-funded providers to consider ways of enhancing their delivery on all of the ImROC ten organisational challenges. In particular, we have developed, evaluated and published our work in:


  • The business case for Recovery; the cost reduction and quality improvement benefits
  • creating a Recovery-focused culture and gaining whole organisational commitment
  • the development of Recovery Colleges ensuring fidelity to the evidence-based ImROC key characteristics
  • the training, recruitment, employment and supervision of peer support workers, as well as creating organisational preparedness for peer workers
  • supporting the wellbeing of the workforce, supporting staff to use lived experience in their practice, and values-based recruitment of staff
  • introducing a ‘No Force First approach’ in inpatient units and reducing restrictive practice across organisations
  • evaluating Recovery-focused initiatives and routine measurement of Recovery-focused outcomes
  • increasing the capacity of local communities to support Recovery
  • transforming local services through co-production.

Our work in Dorset

We worked in partnership with NDTi to coproduce a new Adult Care Pathway for Dorset.

This was a significant piece of work won through competitive tender from Dorset CCG as part of their remodelling programme.

A wide range of providers including third sector, user-led, local authority, ambulance, police, housing, primary care and secondary care services worked together to agree a shared vision of acute care provision based on a full review of existing socio-demographic, epidemiological and service use data.  ImROC and NDTi facilitated this process through a series of iterative workshops, introducing information about innovative new possibilities and testing responses through the needs and preferences identified in case vignettes to design a new pathway of care that met the stringent requirements of the five case business model. The model agreed by the coproduction group is now being considered and further developed by Dorset Hospitals University Foundation Trust before the formal consultation process begins.

“We have decided to seek expertise from ImROC to help us inject fresh energy into our approaches. For over a year now, our organisation has been working with Dr Rachel Perkins, taking a fresh look at our practice and how we can make it even more Recovery-focused through Team Recovery Implementation Planning process.

The helpful, constructive and positive challenge we have had, has helped our teams on the frontline and central support functions, to understand what co-production truly means and the positive impact it can have on everything we do”

Grazina Berry, Group Director of Performance, Quality and Innovation, Recovery Focus, Richmond Fellowship

Book A Session

We’d love to chat to you about how we can help take you forward. Please send us an email via our booking form below and we’ll get back to you within 48 hours.