ImROC Technical Administrator Vacancy

Are you looking for a new challenge during lockdown? Are you technically savvy, comfortable in using the full range of online meeting room/event functions and interested in supporting a newly refined online training programme?

Background

ImROC has a long-established reputation in supporting communities, organisations, teams and individuals with training, consultancy, coaching and cofacilitating complex meetings and events. Since March 2020, in response to Covid-19, ImROC has refined its training offer to bring a full suite of training online through Zoom and Microsoft Teams. We have recently been awarded a training contract to delivery online peer training across England in addition to our existing busy work programme.

Main duties of the job

This role is ideally suited to someone who is confident and highly skilled in working with Zoom and Microsoft Teams to support a busy training team. Working remotely, the range of administrative and technical support would cover each inspiring training module from registration, through delivery to evaluation using online platforms.

The training sessions are codelivered by two trainers to a cohort of up to 26 students. Each module is a blended learning programme of group discussion, smaller breakout activities, visual learning through short films and teaching using powerpoints slides and resources. In advance of each module the registered students received a handbook, materials and exercises to complete before joining each half day module then, following each module, a summary of necessary points, reflective exercises and feedback.

Job description

Job responsibilities

Initially for a 3-month period, the demands on this role will be flexible, with some weeks perhaps working full time and the others part-time depending on training sessions booked. We will plan for the sessions in advance with you and give notice of the hours we expect you to work. We are also open to more than one applicant and could coordinate the hours across 2 part-team members.

Your role will be to collate, access and share the necessary materials and products as guided by the trainers. During each session a lesson plan will help guide the timings of the activities and presentations as well as the direction you will be offered by the trainers.

On occasions where there are unavoidable challenges, such as trainers being unwell or the trainers internet goes down, we will have in place a contingency plan to ensure a version of each modules can go ahead. Your role will be key to the smooth operation of the contingency plan and to offer reassurance to the group.

We are looking for an enthusiastic, reliable and resilient high-performing individual to join our team. You will be asked to impress us with your expertise and technical ability through an online interview exercise. You will be comfortable and confident in your knowledge of what Zoom and Microsoft Teams can offer to help our training sessions be a huge success.

This is an exciting opportunity to be part of a high profile programme which will shape the future of recovery-orientated support nationally and internationally. The role promises to be both interesting and challenging, and you will be a pivotal to support ImROCs success. This is an ideal opportunity to use your experience, knowledge, and skills to contribute to the development of a strong and values-based programme of work.

Interview and Technical Exercise

The interview plus technical exercise will be held via Zoom or Microsoft Teams. Details of the interview and exercise will be shared with successful applicants on completion of the shortlisting phase. ImROC reserves the right to close this advertisement early if we receive a high volume of suitable applicants.

Employment Contract

ImROC is an national organisation, operating independently, hosted by Nottinghamshire Healthcare NHS Trust. Through this hosting relationship, you will be employed by Nottinghamshire Healthcare NHS Foundation Trust on a temporary contract through the NHS Bank Scheme to offer comprehensive technical support for our full online training program. Please note payment via the Trust Bank Scheme is made one month in arrears.

You will work closely with the ImROC peer training team, peer trainee students and the ImROC core team. You will work remotely with your own equipment, with a high speed broadband connection, and from your own home/base. This is not a Nottingham-based, office role.

Person Specification

Qualifications

Essential

  • Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience

Experience

Essential

  • Significant experience of a recent similar role Knowledge and experience of administrative policies and procedures
  • Experience of working in a customer-facing role.
  • Ability to relate to a wide range of people.
  • Ability to work as an effective team member
  • Able to use own initiative within agreed protocols relate to a wide range of people

Knowledge

Essential

  • Computer literacy including word, excel, outlook, database
  • Maintain electronic records/information on computer

Desirable

  • Website update and editing (using content provided by team). Word Press software or similar.
  • Working knowledge of audio visual equipment
  • Awareness of procurement procedures in relation to ordering of stock and stock control/rotation

Skills

Essential

  • Able to work with minimal supervision and using own initiative
  • High level of administrative skills
  • Excellent organisational skills, workload management and the ability to prioritise and work to set timescales
  • Team Player
  • Ability to meet deadlines and work under pressure

How to apply

Apply for this role via the advert on NHS jobs  by 14 February 2021. ImROC reserves the right to close this advertisement early if we receive a high volume of suitable applicants.

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